General Information


All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.


Delivery Location


Items offered on our website are only available for delivery to addresses in Canada and the United States. Any shipments outside of Canada and the United States are not available at this time. We also offer free in-store pickup.


Delivery Time


Orders are processed within 1-3 business days of placing an order. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Orders are shipped Monday to Friday excluding statutory holidays. Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered.


Shipping Costs


Gentil Uomo offers free shipping on orders over $150 in Canada and the United States. We charge a flat rate of $10 for orders up to $75 or a flat rate of $20 for orders up to $150 in Canada only. We charge a flat rate of $20 for orders up to $150 in the United States.


Shipping Rates are subject to change. To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Sales tax is charged according to the province or territory to which the item is shipped.


For orders shipped outside of Canada, please consult the customs legislations of your country. Gentil Uomo is not responsible for duty fees, brokerage fees or shipment delays due to customs.


Damaged Items in Transport


If there is any damage to the packaging on delivery, contact us immediately at info@gentiluomo.ca or 416-214-0008.


Questions


If you have any questions about the delivery and shipment or your order, please contact us at info@gentiluomo.ca or 416-214-0008.



Visit Us in the Distillery District - 19 Trinity St., Toronto, ON - M5A 3C4
416.214.0008